Last Updated: August 24, 2026
At Velryne, we respect the intellectual property rights of creators, brands, businesses, and other rights holders.
This Intellectual Property Claim Policy explains how to report content on our website that you believe infringes your copyright, trademark, design, or other intellectual property rights, what information should be included in a claim, and how we review valid notices.
Summary
| Topic | Details |
|---|---|
| Store | Velryne |
| Types of Claims Accepted | Copyright, trademark, design, and other applicable intellectual property claims |
| How to Submit a Claim | Email support@velryne.com |
| Required Information | Rights holder details, identification of protected work, allegedly infringing material, applicable URL, supporting evidence, and good-faith statement |
| Review Process | Claims are reviewed based on the information and evidence provided |
| Possible Actions | Content removal, product delisting, restriction, request for additional information, or other appropriate action |
| False Claims | Knowingly false or misleading claims may be rejected and may carry legal consequences |
| Business Address | 67 Armstrong Rd, Shelton, CT 06484, United States |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM Eastern Time |
1. Our Commitment to Intellectual Property Rights
Velryne respects valid intellectual property rights and does not knowingly intend to offer, publish, or use content that unlawfully infringes the rights of others.
Intellectual property may include:
- Copyrighted works
- Trademarks
- Service marks
- Trade names
- Logos
- Product designs
- Registered designs
- Original photographs
- Artwork
- Written content
- Graphics
- Other legally protected creative or commercial material
If you believe content appearing on the Velryne website infringes your intellectual property rights, you may submit a claim using the procedure described below.
2. Who May Submit a Claim
An intellectual property claim should be submitted by:
- The owner of the intellectual property right
- An authorized representative of the rights holder
- An attorney or agent legally authorized to act on behalf of the rights holder
If you submit a claim on behalf of another person or organization, you must have authority to act for that rights holder.
We may request reasonable evidence of authorization where necessary.
3. Types of Intellectual Property Claims
We may review claims relating to alleged infringement of rights including:
Copyright
Copyright may protect original works such as:
- Photographs
- Illustrations
- Artwork
- Written descriptions
- Website content
- Graphic designs
- Original creative materials
Trademark
Trademark rights may protect:
- Brand names
- Logos
- Product marks
- Service marks
- Other identifiers used to distinguish the source of goods or services
Design Rights
Applicable design rights may protect the visual appearance or design of certain products or creative works.
Other Intellectual Property Rights
We may also review claims involving other legally recognized intellectual property rights where appropriate.
4. Before Submitting a Claim
Before filing an intellectual property complaint, please confirm that:
- You own or are authorized to enforce the relevant right
- The identified material appears on the Velryne website
- You have reviewed whether the use may be legally authorized
- Your claim is based on accurate information
- You can identify the specific material or product involved
Submitting complete and accurate information helps us review the claim efficiently.
5. How to Submit an Intellectual Property Claim
Send your claim by email to:
Use a clear subject line such as:
Intellectual Property Claim – [Rights Holder Name]
Your notice should contain the information described below.
6. Required Information
To help us review your claim, please include:
A. Rights Holder Information
Provide:
- Full legal name of the rights holder
- Company or organization name, if applicable
- Mailing address
- Email address
- Telephone number, if available
B. Representative Information
If you are acting on behalf of the rights holder, provide:
- Your full name
- Your organization or law firm, if applicable
- Your contact information
- Your relationship to the rights holder
- Confirmation that you are authorized to act on the rights holder's behalf
C. Identification of the Protected Intellectual Property
Clearly identify the intellectual property you believe is being infringed.
Depending on the type of claim, this may include:
- Copyrighted work title
- Original image
- Registration number
- Trademark name
- Trademark registration number
- Trademark jurisdiction
- Design registration
- Supporting ownership documentation
- Link to an official registration record, where applicable
D. Identification of the Allegedly Infringing Material
Please identify the material on the Velryne website that you believe infringes your rights.
Include:
- Exact product or page name
- Direct page URL
- Description of the allegedly infringing content
- Screenshots where useful
- Product image or text at issue
- Any other information that helps us locate the material
A general reference to our website without identifying the specific material may not be sufficient for review.
7. Good-Faith Statement
Your claim should include a statement confirming that you have a good-faith belief that the disputed use is not authorized by:
- The intellectual property owner
- The owner's authorized representative
- Applicable law
8. Accuracy Statement
Your claim should also confirm that:
- The information provided in the notice is accurate
- You are the rights holder or authorized to act on behalf of the rights holder
Do not knowingly submit false, misleading, or materially inaccurate information.
9. Supporting Evidence
Depending on the claim, supporting evidence may include:
- Trademark registration certificate
- Copyright registration
- Design registration
- Original publication records
- Original photographs
- Brand ownership documents
- Licensing records
- Screenshots
- Proof of first use
- Evidence showing ownership or authorized enforcement rights
Providing appropriate evidence may significantly improve our ability to evaluate the claim.
10. Trademark Claims
For trademark complaints, please provide:
- The exact trademark
- Registration number, where registered
- Country or jurisdiction of registration
- Goods or services covered by the registration
- Name of the registered owner
- Specific Velryne page or product at issue
- Explanation of why you believe the use infringes your rights
Where relevant, explain whether the concern involves:
- Unauthorized logo use
- Brand-name use
- Product source confusion
- Counterfeit concerns
- Misleading association
- Other trademark-related issues
11. Copyright Claims
For copyright-related complaints, identify:
- The original copyrighted work
- The material you believe copies that work
- Where the original work can be viewed, if available
- The specific Velryne URL containing the disputed material
- Evidence that you own or are authorized to enforce the copyright
For notices intended to invoke rights under the U.S. Digital Millennium Copyright Act, please refer to our separate DMCA Policy.
12. Product Image Claims
If your complaint concerns a product image, please provide:
- The image you claim ownership of
- Evidence showing ownership or authorization
- The exact Velryne URL where the image appears
- Original publication information, where available
- Explanation of the alleged unauthorized use
13. Written Content Claims
If your complaint concerns written content, such as a product description or article, please identify:
- The original protected text
- Where it was originally published
- The allegedly infringing text
- The exact Velryne page URL
- Evidence of ownership or authorization
Please identify the specific language at issue rather than submitting an entire website without explanation.
14. What Happens After We Receive a Claim
After receiving a sufficiently detailed claim, we may:
- Review the information provided.
- Locate the identified material.
- Evaluate the supporting evidence.
- Request additional information where reasonably necessary.
- Temporarily restrict or remove material where appropriate.
- Contact relevant parties if further clarification is needed.
- Take other reasonable action consistent with applicable law.
The outcome depends on the nature and evidence supporting each individual claim.
15. Possible Actions
Where appropriate, actions may include:
- Removing disputed content
- Removing a product listing
- Editing or replacing an image
- Removing disputed text
- Restricting access to content
- Requesting evidence of authorization
- Restoring content if a claim cannot be substantiated
- Taking no action where the submitted information is insufficient
We do not guarantee that every claim will result in removal.
16. Requests for Additional Information
If a notice does not contain enough information for us to evaluate the claim, we may request additional details.
Examples include:
- Missing URLs
- Missing registration information
- Insufficient ownership evidence
- Unclear identification of allegedly infringing material
- Missing authorization documentation
Failure to provide reasonably requested information may prevent us from completing the review.
17. Claims Involving Third-Party Brands
The presence of a third-party brand name, trademark, service provider, payment network, or carrier name does not necessarily indicate infringement.
For example, our website may accurately reference third-party services used for:
- Payment processing
- Shipping
- Technology
- Customer checkout
All third-party trademarks remain the property of their respective owners.
18. Good-Faith Use of Intellectual Property
Some uses of intellectual property may be permitted by:
- License
- Authorization
- Fair use
- Nominative use
- Exhaustion or resale principles
- Other applicable legal exceptions
We may consider such factors when reviewing a claim.
Velryne does not determine final ownership disputes between private parties where the issue requires a court or competent authority to resolve.
19. False or Misleading Claims
Do not knowingly submit an intellectual property claim that is false, fraudulent, or materially misleading.
A person who knowingly misrepresents that material is infringing may be responsible for legal consequences under applicable law.
We reserve the right to reject claims that appear fraudulent, abusive, incomplete, or unsupported.
20. Repeat or Abusive Complaints
We may take reasonable measures to address repeated claims that are:
- Clearly unfounded
- Fraudulent
- Harassing
- Submitted in bad faith
- Designed to improperly interfere with lawful business activity
This does not prevent legitimate rights holders from submitting valid claims.
21. Information We May Share
To investigate a claim, we may need to share some information from the complaint with:
- The person responsible for the disputed content
- Our service providers
- Legal advisers
- Hosting or e-commerce platform providers
- Relevant authorities where legally required
Information is handled in accordance with our Privacy Policy and applicable law.
Do not include unnecessary confidential or highly sensitive information in your complaint.
22. Removal Does Not Constitute Admission
Our decision to temporarily or permanently remove disputed material does not necessarily constitute:
- An admission of infringement
- An admission of liability
- A determination of ownership
- A final legal judgment
Content may be removed as a precaution while a dispute is reviewed.
23. Restoration of Content
Where appropriate, content may be restored if:
- A claim is withdrawn
- The rights holder confirms authorization
- Supporting information establishes lawful use
- The complaint is incomplete or unsupported
- A valid counter-process applies
- Other circumstances justify restoration
24. Intellectual Property Owned by Velryne
Unless otherwise stated, original materials created and owned by Velryne may include:
- Website text
- Original product descriptions
- Original photographs
- Graphics
- Logos
- Branding
- Page layouts
- Other original creative materials
Such content may be protected under applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial exploitation may be prohibited.
25. Third-Party Intellectual Property
Third-party intellectual property remains owned by its respective rights holder.
References to third-party companies, payment methods, shipping carriers, or technologies are used only as reasonably necessary to identify applicable services or providers.
26. No Transfer of Ownership
Accessing or purchasing from the Velryne website does not transfer ownership of our intellectual property or the intellectual property of third parties.
Customers receive only the rights necessary to:
- Browse the website
- Review product information
- Make purchases
- Use the website for lawful personal shopping purposes
27. Privacy
Information submitted in an intellectual property claim may constitute personal information.
We process such information for purposes including:
- Reviewing the complaint
- Verifying ownership
- Communicating with the claimant
- Handling legal obligations
- Protecting legitimate rights
More information is available in our Privacy Policy.
28. Legal Rights
Nothing in this policy limits any lawful rights or remedies available to:
- Intellectual property owners
- Authorized representatives
- Velryne
- Other affected parties
Rights holders may seek appropriate legal remedies independently where permitted by law.
29. Relationship to Our DMCA Policy
Copyright notices submitted under the U.S. Digital Millennium Copyright Act may be subject to additional formal requirements.
For copyright claims intended to be submitted under that process, please review our separate DMCA Policy.
30. Changes to This Policy
We may update this Intellectual Property Claim Policy when reasonably necessary to reflect:
- Changes to our website
- Changes to reporting procedures
- Operational changes
- Legal requirements
- Intellectual property compliance practices
Any revised version will be published on this page with an updated Last Updated date.
31. Submit an Intellectual Property Claim
Send intellectual property claims to:
Email: support@velryne.com
Recommended email subject:
Intellectual Property Claim – [Rights Holder Name]
Please include all information necessary to identify:
- The claimant
- The protected intellectual property
- The allegedly infringing material
- The relevant page URL
- Supporting evidence
- Your authority to submit the claim
32. Contact Us
For intellectual property questions or claims, contact:
Store: Velryne
Address: 67 Armstrong Rd, Shelton, CT 06484, United States
Email: support@velryne.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)
Please provide complete and accurate information so that we can review your claim efficiently.