Payment Policy

Last Updated: August 24, 2026

At Velryne, we provide clear, secure, and transparent payment options so customers can review all charges before completing a purchase.

This Payment Methods Policy explains the payment methods available on our website, how payments are processed, how prices and fees are displayed, and how refunds are returned.

Summary

1. Accepted Payment Methods

Velryne accepts the following payment methods for eligible purchases made through our website:

• PayPal
• Venmo

The availability of a specific payment method may depend on your device, browser, payment account eligibility, and checkout configuration.

Only payment methods displayed as available during checkout can be used for a specific transaction.

2. Currency

All prices and payments on the Velryne website are displayed and processed in:

United States Dollars (USD)

If your financial institution uses another currency, it may convert the transaction according to its own exchange rate and terms.

Any currency-conversion fee imposed independently by your bank or payment provider is not charged by Velryne.

3. Product Pricing

Velryne sells women’s clothing, including:

• Shirts
• Jackets
• Coats
• Other eligible women’s apparel displayed on our website

Product prices are displayed on the applicable product pages before checkout.

Customers have an opportunity to review product prices before adding merchandise to their cart and before completing payment.

4. Taxes

Applicable taxes are included in the product pricing displayed on our website.

The checkout page will show your applicable order total before payment is authorized.

5. Shipping Charges

Our standard shipping fee is:

$6.99 per order

Shipping is calculated and displayed during checkout.

There are:

• No additional standard handling fees
• No hidden standard shipping surcharges
• No standard checkout handling fees
• No undisclosed standard delivery charges

Customers can review the shipping charge before submitting payment.

6. Order Total

Before placing an order, customers can review the applicable transaction details, including:

• Product price
• Quantity
• Shipping charge
• Applicable discounts, if any
• Final order total

We do not intentionally add undisclosed charges after an order has been submitted.

Payment Example

If the merchandise total is $80.00, a standard order may appear as:

Any applicable discount or other adjustment will be displayed before you authorize the transaction.

7. Payment Authorization

By submitting an order, you authorize PayPal or Venmo to process the amount displayed at checkout using your selected account funding source.

You represent that:

• You are authorized to use the selected payment account
• The information provided is accurate
• The payment method is valid
• Sufficient funds or available credit exist where applicable

An order may not be completed if payment authorization is declined.

8. When Payment Is Processed

Payment authorization and processing occur during the checkout and order-placement process through PayPal or Venmo.

Depending on your account provider, your account may initially display:

• A pending authorization
• A temporary hold
• A completed transaction

The exact settlement or posting time is controlled by your payment platform.

9. Payment Security

Velryne uses reasonable measures designed to support secure payment processing.

Payment transactions are handled securely through PayPal and Venmo.

Sensitive credentials are handled directly by the respective payment platform rather than stored directly by Velryne.

For security, customers should never send the following through ordinary email:

• Banking passwords
• Digital wallet passwords
• One-time authentication codes

10. PayPal

PayPal is available during checkout.

When PayPal is selected, you may be redirected to or interact with PayPal’s payment interface to authorize the transaction.

PayPal may process your information according to its own terms, privacy policy, and account requirements.

11. Venmo

Venmo is available for eligible transactions.

When using Venmo, you may need to authenticate or authorize the transaction through the Venmo service.

Availability may depend on:

• Account eligibility
• Device
• Browser
• Payment processor support
• Checkout configuration

12. Billing Information

You are responsible for providing accurate billing information.

Incorrect information may result in:

• Payment decline
• Verification requests
• Authorization delays
• Order cancellation if payment cannot be validated

If you believe you entered incorrect information, contact:

support@velryne.com

13. Payment Declines

A payment via PayPal or Venmo may be declined for reasons outside Velryne’s control.

Common causes may include:

• Insufficient funds or unverified funding source
• Account restrictions or security holds
• Billing information mismatch
• Fraud-prevention measures by the platform
• Payment platform restrictions

If your payment is declined, please check your PayPal or Venmo account settings or contact their support.

14. Pending Authorizations

Your payment provider may place a temporary authorization on your account before the transaction is finalized.

This may appear as a pending charge.

A temporary authorization does not always mean that a final payment has been completed.

The release time for a temporary hold is determined by PayPal, Venmo, or your linked financial institution.

15. Failed Payments

If a payment attempt fails, an order may not be completed.

In some cases, a temporary authorization may still appear even though the transaction was unsuccessful.

If such an authorization remains visible, contact your payment provider for information about its release schedule.

16. Duplicate Charges

Velryne does not intentionally charge customers twice for the same completed transaction.

If you believe you see a duplicate transaction:

• Confirm whether one transaction is a temporary authorization.
• Review your order confirmation.
• Contact your payment platform if necessary.
• Contact us at support@velryne.com if you still believe the charge is incorrect.

Please include your order number, but do not send complete password information by email.

17. Fraud Prevention

Transactions may be reviewed for legitimate security and fraud-prevention purposes.

We may delay, decline, or cancel an order where there is a reasonable concern involving:

• Unauthorized payment use
• Fraudulent activity
• Identity misuse
• Inconsistent payment information
• Payment-security concerns

We may request reasonable verification information where necessary.

18. Order Cancellations and Payments

If an order is successfully cancelled before shipment and payment has already been collected, the eligible amount will be refunded to the original payment method.

Cancellation fee: $0.00

Approved cancellation refunds are processed within:

7 business days

See our Cancel / Change Order Policy for complete cancellation terms.

19. Returns and Refunds

Eligible items may be returned within:

30 days from the date of delivery

Approved returns qualify for:

• Free prepaid return shipping
• $0.00 return shipping fee
• $0.00 restocking fee
• $0.00 storage fee

After an eligible return is received, inspected, and approved, the applicable refund will be processed within:

7 business days

See our Return & Refund Policy for full conditions.

20. Refund Method

Refunds are returned to the original payment method whenever technically possible.

Examples include:

• PayPal purchase → refund through PayPal
• Venmo purchase → refund through Venmo

We do not normally redirect a refund to an unrelated payment method.

21. Refund Posting Time

Velryne processes eligible approved refunds within 7 business days.

After the refund is issued, PayPal, Venmo, or your linked financial institution may need additional time to post the funds to your account.

That additional processing time is controlled by the applicable provider.

22. Unauthorized Transactions

If you believe your payment account was used without authorization:

• Contact PayPal, Venmo, or your bank immediately.
• Contact Velryne at support@velryne.com.
• Provide your order number if available.
• Do not email passwords or security codes.

We will reasonably assist in reviewing transactions associated with our store.

23. Chargebacks and Payment Disputes

If you believe there is an issue with an order or payment, you may contact us at:

support@velryne.com

We will review the transaction and attempt to provide an appropriate resolution.

Nothing in this policy limits any applicable rights you may have under consumer protection laws, platform rules, or payment-provider procedures.

24. Payment Information and Privacy

Payment and transaction information is handled in accordance with our Privacy Policy.

Information may be processed for purposes including:

• Payment authorization
• Order processing
• Fraud prevention
• Refund processing
• Customer support
• Accounting
• Legal compliance

Third-party payment providers may process information independently under their own privacy practices.

25. Third-Party Payment Providers

The payment methods available through our website involve independent providers (PayPal and Venmo).

These providers may maintain their own:

• Privacy policies
• Terms of service
• Account requirements
• Fraud-prevention processes
• Authorization rules

Velryne does not control independent decisions made by your payment provider.

26. Payment Method Availability

The payment methods described in this policy are supported by our store, but the exact methods displayed to a particular customer may vary.

Availability may depend on:

• Device
• Browser
• Region
• Payment account
• Transaction configuration
• Payment provider support

The payment methods available for your transaction will be displayed during checkout.

27. No Unofficial Payment Requests

Unless specifically presented as an authorized payment option through our website checkout, Velryne does not ask customers to pay through:

• Cash sent by mail
• Personal checks
• Money orders
• Unofficial direct bank transfers
• Payment sent to unrelated personal accounts

Customers should complete payment only through payment methods presented through our authorized checkout.

28. Payment Safety

For your protection:

• Complete payments through our official website checkout
• Do not share one-time verification codes
• Do not send passwords to customer support
• Review your total before submitting payment
• Contact us if you receive suspicious payment instructions claiming to represent Velryne

29. Pricing Errors

We make reasonable efforts to display accurate pricing.

If an obvious technical or typographical pricing error occurs, we may contact you before fulfilling the order.

We will not intentionally increase the transaction amount without your authorization.

If an affected transaction must be cancelled because of a clear pricing error, any applicable captured payment will be refunded.

30. Consumer Rights

Nothing in this Payment Methods Policy is intended to remove or restrict consumer rights that cannot legally be waived.

Where mandatory consumer or payment law provides greater protection, the applicable legal requirement will apply.

31. Changes to This Policy

We may update this Payment Methods Policy to reflect changes in:

• Supported payment methods
• Payment processors
• Checkout functionality
• Business operations
• Security procedures
• Legal requirements

The current version will be published on this page with an updated “Last Updated” date.

Customers should rely on the payment methods and amounts displayed during checkout for their specific transaction.

32. Contact Us

For questions about payments, billing, charges, refunds, transaction authorization, or existing orders, contact:

When contacting us about an existing transaction, please include your order number and the email address associated with the purchase.

For security, never send your password, account details, or authentication code by email.