Payment Policy

Last Updated: August 24, 2026

At Velryne, we provide clear, secure, and transparent payment options so customers can review all charges before completing a purchase.

This Payment Methods Policy explains the payment methods available on our website, how payments are processed, how prices and fees are displayed, and how refunds are returned.

Summary

1. Accepted Payment Methods

Velryne accepts the following payment methods for eligible purchases made through our website.

Credit and Debit Cards

We accept eligible cards operating on the following networks:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Elo
• JCB
• UnionPay

All card payments are subject to authorization by the applicable card issuer, payment network, and payment processor.

Express Checkout and Digital Wallets

Customers may also be able to complete eligible purchases using:

• Shop Pay
• PayPal
• Google Pay
• Apple Pay
• Venmo

The availability of a specific digital wallet or express checkout option may depend on your device, browser, payment account, checkout configuration, and provider eligibility.

Only payment methods displayed as available during checkout can be used for a specific transaction.

2. Currency

All prices and payments on the Velryne website are displayed and processed in:

United States Dollars (USD)

If your financial institution uses another currency, it may convert the transaction according to its own exchange rate and terms.

Any currency-conversion fee imposed independently by your bank, card issuer, or payment provider is not charged by Velryne.

3. Product Pricing

Velryne sells women’s clothing, including:

• Shirts
• Jackets
• Coats
• Other eligible women’s apparel displayed on our website

Product prices are displayed on the applicable product pages before checkout.

Customers have an opportunity to review product prices before adding merchandise to their cart and before completing payment.

4. Taxes

Applicable taxes are included in the product pricing displayed on our website.

The checkout page will show your applicable order total before payment is authorized.

5. Shipping Charges

Our standard shipping fee is:

$6.99 per order

Shipping is calculated and displayed during checkout.

There are:

• No additional standard handling fees
• No hidden standard shipping surcharges
• No standard checkout handling fees
• No undisclosed standard delivery charges

Customers can review the shipping charge before submitting payment.

6. Order Total

Before placing an order, customers can review the applicable transaction details, including:

• Product price
• Quantity
• Shipping charge
• Applicable discounts, if any
• Final order total

We do not intentionally add undisclosed charges after an order has been submitted.

Payment Example

If the merchandise total is $80.00, a standard order may appear as:

Any applicable discount or other adjustment will be displayed before you authorize the transaction.

7. Payment Authorization

By submitting an order, you authorize the applicable payment provider to process the amount displayed at checkout using your selected payment method.

You represent that:

• You are authorized to use the selected payment method
• The information provided is accurate
• The payment method is valid
• Sufficient funds or available credit exist where applicable

An order may not be completed if payment authorization is declined.

8. When Payment Is Processed

Payment authorization and processing occur during the checkout and order-placement process.

Depending on your bank or payment provider, your account may initially display:

• A pending authorization
• A temporary hold
• A completed transaction

The exact settlement or posting time is controlled by your payment provider.

9. Payment Security

Velryne uses reasonable measures designed to support secure payment processing.

Payment transactions may be handled by authorized third-party payment processors and digital payment providers.

Sensitive payment credentials may be transmitted directly to the applicable provider rather than stored directly by Velryne.

For security, customers should never send the following through ordinary email:

• Full payment card number
• Card security code
• Banking password
• Digital wallet password
• One-time authentication code

10. Card Payment Information

When paying by card, you may be required to provide information such as:

• Cardholder name
• Card number
• Expiration date
• Security code
• Billing address

Payment providers may use this information to:

• Authenticate the card
• Authorize the payment
• Detect fraud
• Process the transaction
• Process refunds where applicable

11. Visa

Eligible Visa credit and debit cards may be accepted when Visa appears as an available option during checkout.

All transactions remain subject to authorization by the applicable issuer and payment processor.

12. Mastercard

Eligible Mastercard credit and debit cards may be accepted when available at checkout.

The applicable issuer may approve or decline the transaction under its own authorization and security rules.

13. American Express

Eligible American Express cards may be used when supported by our checkout.

Transactions remain subject to successful authorization.

14. Discover

Eligible Discover cards may be accepted for qualifying transactions.

A successful authorization is required before the order can be completed.

15. Diners Club

Eligible Diners Club cards may be accepted where supported by our payment processor.

Availability may depend on the card and transaction configuration.

16. Elo

Eligible Elo cards may be accepted when supported during checkout.

Authorization remains subject to the applicable payment network, issuer, and processor.

17. JCB

Eligible JCB cards may be accepted where supported.

Transactions must be successfully authorized before fulfillment.

18. UnionPay

Eligible UnionPay cards may be accepted where supported by our checkout and payment provider.

Availability and authorization may depend on the applicable issuer and transaction.

19. Shop Pay

Shop Pay may be available as an express checkout option.

If selected, checkout information and payment details may be processed through Shop Pay and its associated infrastructure.

Your use of Shop Pay may also be subject to the provider’s applicable terms and privacy practices.

20. PayPal

PayPal may be available during checkout.

When PayPal is selected, you may be redirected to or interact with PayPal’s payment interface to authorize the transaction.

PayPal may process your information according to its own terms, privacy policy, and account requirements.

21. Google Pay

Google Pay may be available on supported devices, browsers, and accounts.

When you use Google Pay, payment information may be processed through Google Pay and the applicable underlying payment network.

Availability may depend on your device and account configuration.

22. Apple Pay

Apple Pay may be available on supported Apple devices, browsers, and accounts.

When Apple Pay is selected, payment authorization may be completed using the payment credentials stored in your eligible Apple Wallet.

Apple Pay availability may depend on:

• Compatible Apple device
• Supported browser
• Eligible payment card
• Apple Wallet configuration
• Payment processor support

Velryne does not receive your full underlying card number from Apple Pay where the payment technology does not provide it to us.

Your use of Apple Pay is also subject to Apple’s applicable terms and privacy practices.

23. Venmo

Venmo may be available for eligible transactions.

When using Venmo, you may need to authenticate or authorize the transaction through the Venmo service.

Availability may depend on:

• Account eligibility
• Device
• Browser
• Payment processor support
• Checkout configuration

24. Express Checkout Information

Express checkout providers may use information already associated with your account, including:

• Full name
• Email address
• Shipping address
• Billing address
• Authorized payment method

Customers should carefully review all information supplied through an express checkout service before confirming the order.

25. Billing Information

You are responsible for providing accurate billing information.

Incorrect information may result in:

• Payment decline
• Verification requests
• Authorization delays
• Order cancellation if payment cannot be validated

If you believe you entered incorrect information, contact:

support@velryne.com

26. Payment Declines

A payment may be declined for reasons outside Velryne’s control.

Common causes may include:

• Incorrect payment details
• Expired card
• Insufficient funds
• Issuer restrictions
• Billing address mismatch
• Fraud-prevention measures
• Unsupported payment credentials
• Payment provider restrictions

If your payment is declined, you may use another available payment method or contact your bank or payment provider.

27. Pending Authorizations

Some payment providers may place a temporary authorization on your account before the transaction is finalized.

This may appear as a pending charge.

A temporary authorization does not always mean that a final payment has been completed.

The release time for a temporary hold is determined by your bank or payment provider.

28. Failed Payments

If a payment attempt fails, an order may not be completed.

In some cases, a temporary authorization may still appear even though the transaction was unsuccessful.

If such an authorization remains visible, contact your payment provider for information about its release schedule.

29. Duplicate Charges

Velryne does not intentionally charge customers twice for the same completed transaction.

If you believe you see a duplicate transaction:

• Confirm whether one transaction is a temporary authorization.
• Review your order confirmation.
• Contact your financial institution if necessary.
• Contact us at support@velryne.com if you still believe the charge is incorrect.

Please include your order number, but do not send complete payment card information by email.

30. Fraud Prevention

Transactions may be reviewed for legitimate security and fraud-prevention purposes.

We may delay, decline, or cancel an order where there is a reasonable concern involving:

• Unauthorized payment use
• Fraudulent activity
• Identity misuse
• Inconsistent payment information
• Payment-security concerns

We may request reasonable verification information where necessary.

31. Order Cancellations and Payments

If an order is successfully cancelled before shipment and payment has already been collected, the eligible amount will be refunded to the original payment method.

Cancellation fee: $0.00

Approved cancellation refunds are processed within:

7 business days

See our Cancel / Change Order Policy for complete cancellation terms.

32. Returns and Refunds

Eligible items may be returned within:

30 days from the date of delivery

Approved returns qualify for:

• Free prepaid return shipping
• $0.00 return shipping fee
• $0.00 restocking fee
• $0.00 storage fee

After an eligible return is received, inspected, and approved, the applicable refund will be processed within:

7 business days

See our Return & Refund Policy for full conditions.

33. Refund Method

Refunds are returned to the original payment method whenever technically possible.

Examples include:

• Visa purchase → refund through the original Visa transaction
• Mastercard purchase → refund through the original Mastercard transaction
• American Express purchase → refund through the original American Express transaction
• PayPal purchase → refund through PayPal
• Shop Pay purchase → refund through the original Shop Pay payment route
• Google Pay purchase → refund through the original underlying Google Pay payment route
• Apple Pay purchase → refund through the original underlying Apple Pay payment route
• Venmo purchase → refund through the original Venmo transaction route

We do not normally redirect a refund to an unrelated payment method.

34. Refund Posting Time

Velryne processes eligible approved refunds within 7 business days.

After the refund is issued, your bank, card issuer, digital wallet, or payment processor may need additional time to post the funds to your account.

That additional processing time is controlled by the applicable provider.

35. Refunds to Expired or Replaced Cards

If the payment card used for the original purchase has expired or been replaced, the issuing financial institution may still route the refund to the associated account.

If you have difficulty locating a refund, contact your bank or card issuer.

You may also contact us at:

support@velryne.com

36. Unauthorized Transactions

If you believe your payment method was used without authorization:

• Contact your card issuer, bank, or payment provider immediately.
• Contact Velryne at support@velryne.com.
• Provide your order number if available.
• Do not email complete card details, passwords, or security codes.

We will reasonably assist in reviewing transactions associated with our store.

37. Chargebacks and Payment Disputes

If you believe there is an issue with an order or payment, you may contact us at:

support@velryne.com

We will review the transaction and attempt to provide an appropriate resolution.

Nothing in this policy limits any applicable rights you may have under consumer protection laws, card-network rules, banking laws, or payment-provider procedures.

38. Payment Information and Privacy

Payment and transaction information is handled in accordance with our Privacy Policy.

Information may be processed for purposes including:

• Payment authorization
• Order processing
• Fraud prevention
• Refund processing
• Customer support
• Accounting
• Legal compliance

Third-party payment providers may process information independently under their own privacy practices.

39. Third-Party Payment Providers

The payment methods available through our website may involve independent providers, including card networks and digital wallet providers.

These providers may maintain their own:

• Privacy policies
• Terms of service
• Account requirements
• Fraud-prevention processes
• Authorization rules

Velryne does not control independent decisions made by your bank, card issuer, card network, or digital wallet provider.

40. Payment Method Availability

The payment methods described in this policy are supported by our store, but the exact methods displayed to a particular customer may vary.

Availability may depend on:

• Device
• Browser
• Region
• Payment account
• Card eligibility
• Transaction configuration
• Payment provider support

The payment methods available for your transaction will be displayed during checkout.

41. No Unofficial Payment Requests

Unless specifically presented as an authorized payment option through our website checkout, Velryne does not ask customers to pay through:

• Cash sent by mail
• Personal checks
• Money orders
• Unofficial direct bank transfers
• Payment sent to unrelated personal accounts

Customers should complete payment only through payment methods presented through our authorized checkout.

42. Payment Safety

For your protection:

• Complete payments through our official website checkout
• Do not send full payment card information by email
• Do not share one-time verification codes
• Do not send passwords to customer support
• Review your total before submitting payment
• Contact us if you receive suspicious payment instructions claiming to represent Velryne

43. Pricing Errors

We make reasonable efforts to display accurate pricing.

If an obvious technical or typographical pricing error occurs, we may contact you before fulfilling the order.

We will not intentionally increase the transaction amount without your authorization.

If an affected transaction must be cancelled because of a clear pricing error, any applicable captured payment will be refunded.

44. Consumer Rights

Nothing in this Payment Methods Policy is intended to remove or restrict consumer rights that cannot legally be waived.

Where mandatory consumer, payment, or banking law provides greater protection, the applicable legal requirement will apply.

45. Changes to This Policy

We may update this Payment Methods Policy to reflect changes in:

• Supported payment methods
• Payment processors
• Checkout functionality
• Business operations
• Security procedures
• Legal requirements

The current version will be published on this page with an updated “Last Updated” date.

Customers should rely on the payment methods and amounts displayed during checkout for their specific transaction.

46. Contact Us

For questions about payments, billing, charges, refunds, transaction authorization, or existing orders, contact:

When contacting us about an existing transaction, please include your order number and the email address associated with the purchase.

For security, never send your complete card number, card security code, digital wallet password, banking password, or authentication code by email.